HOSIQ
Hospital Patient Self-Registration
Register before you reach Reception
Enter details exactly as they appear on your ID proof. Reception will verify them before creating or matching your UHID.
Your registration will be reviewed at Reception.
Please keep the original Aadhaar / ID proof available for verification at the hospital.
HOSIQ
AI-Powered Hospital Operating System
Cloud access with real hospital roles.
Secure, role-based hospital operations for Medistar Hospital.
Production environment · authorised Medistar staff only.
Financial Authorization
Select a patient
Authorization required before consultation can start.
HOSIQ Hospital Payment Receipt
Payment acknowledgment
RECEIPT NO.
—DATE / TIME
—PATIENT
—UHID
—VISIT
—INVOICE
—PAYMENT MODE
—REFERENCE
—AMOUNT RECEIVED
₹0
RECEIVED BY
—MOBILE
—Computer-generated receipt. No signature required.
HOSIQ · Medistar
Connecting…
● Cloud connectedRole
Focused workspace · select a service from the left menu
Patients—Cloud patient master
Open Encounters—Active OPD/IPD
Admissions—Currently admitted
Permissions—Granted to this session
My Pending Work—Role-aware urgent tasks
Session & Access
Tenant, facility, role and module scope are enforced server-side.
Subscribed Modules
Patient Registration & Search
Persistent UHID patient master.
Active Visits & Encounters
Switch between patients already in the hospital workflow without starting another visit.
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| Patient | UHID / Mobile | Active Visit | Open Encounter | Queue / Token | Open For | |
|---|---|---|---|---|---|---|
| Loading active visits and encounters… | ||||||
Open a patient to restore the existing Reception visit and basket.
New Patient Registration
Create a single persistent UHID after duplicate verification.
Possible Existing Registration
Review these matches before creating another UHID.
| Patient | UHID | Mobile | DOB / Sex | Match |
|---|
Patient Self-Registration
Patients can scan this QR and complete demographics + ID proof before reaching Reception.
Scan to register
Pending Self Registrations
Reception verifies identity and duplicate status before a UHID is created.
| Submitted | Patient | Mobile | ID Proof | Status | |
|---|---|---|---|---|---|
| Loading… | |||||
Pending registrations appear here.
Patient Search
Type at least 3 characters of Name, UHID or Mobile. Results appear automatically.
Enter 3 or more characters to search.
| Patient | UHID | Mobile | Age / Sex | |
|---|---|---|---|---|
| Start typing to find a patient. | ||||
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→
Patient Front Desk
One patient · one visit · multiple service destinations.
1. Start Visit
Select or register a patient first. The visit becomes the common context for OPD, Lab, Radiology, Physio and Billing.
Select a patient to start.
2. Add Service
All remains selected by default. The service list stays collapsed and opens only after typing at least 3 characters.
Loading service catalog…
Search or choose a service.
3. Visit Basket & Financial Disposition
Choose the financial disposition beside each service, then submit each service once. Credit, Insurance, Package and Complimentary / Waiver services move to Pending Financial Authorizations; approval there routes the service directly to its queue.
| Destination | Service | Financial Disposition | Provider | Priority | Amount | Action |
|---|---|---|---|---|---|---|
| No services added. | ||||||
Select payment handling separately beside each service. Paid Now services open Billing and are released only after payment confirmation.
Ready.
Visit & Payment History
Closed visits remain available here after Reception exit. This is read-only history and does not reopen the visit or create a new session.
Charges₹0.00
Received₹0.00
Refunded₹0.00
Net Collected₹0.00
| Date | Visit | Type | Reference | Payment Details | Charge | Received / Refunded | Status | Action |
|---|---|---|---|---|---|---|---|---|
| Select a patient to load visit and payment history. | ||||||||
Closed-visit records are retained after Reception exit.
Pending Financial Authorizations
Billing / Admin / Consultant can approve all pending financial cases, including older services and new basket items.
| Visit | Patient | Service | Disposition | Action |
|---|---|---|---|---|
| No pending authorizations. | ||||
Ready.
Visit Routing
The active patient remains visible while service and financial routing is reviewed.
No active visit.
| Department | Service | Service | Financial | Charge | Actions |
|---|---|---|---|---|---|
| No active visit. | |||||
Queue Tokens
Tokens and patient identity remain visible at Reception. Active tokens block visit completion.
| Patient | Token | Destination | Status | Provider | Actions |
|---|---|---|---|---|---|
| No active visit. | |||||
Referral Verification
Administrative verification only. Opening or verifying a record here never creates an OPD encounter, queue token, service, or invoice.
PENDING VERIFICATION0Open visits awaiting verification
ADMINISTRATIVE-ONLY0Eligible for guarded empty-state cleanup
Routing rule
Referral verification stays outside OPD. A consultation can start only after a released OPD service or token exists.
Pending Referral Sources
Review the Reception entry, verify it as captured, or correct it before verification.
| Patient | Visit | Reception Entry | Operational Evidence | Classification | Action |
|---|---|---|---|---|---|
| Loading pending referral records… | |||||
Only open visits awaiting referral verification are shown.
OPD Pre-Consultation
Paid consultation → vitals & brief clinical summary → Ready for Consultant.
Patient Selector
Universal registered-patient search or select a currently active OPD/IPD patient.
1. Universal Registered Patient Search
Use for any existing UHID, even if the patient has no current OPD/IPD episode.
Search all registered patients.
2. Active OPD / IPD Patients
Select a currently active patient and carry the live visit/admission context.
ACTIVE OPD
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ACTIVE IPD
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Choose a patient to activate.
Waiting Patients
Only financially cleared OPD consultation patients appear here.
| Patient | UHID | Consultant | Status | |
|---|---|---|---|---|
| Loading… | ||||
Select a patient
Vitals and summary will be handed to the consultant.
Vitals
Select a patient from the queue.
Consultant OPD Workstation
Token → patient → clinical sheet → advised services → prescription/advice → follow-up.
Patient Selector
Universal registered-patient search or select a currently active OPD/IPD patient.
1. Universal Registered Patient Search
Use for any existing UHID, even if the patient has no current OPD/IPD episode.
Search all registered patients.
2. Active OPD / IPD Patients
Select a currently active patient and carry the live visit/admission context.
ACTIVE OPD
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ACTIVE IPD
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Choose a patient to activate.
Today's OPD Queue
Detailed consultant worklist · filter patients by consultant, then open the routed token.
| Token | Patient | UHID | Age / Sex | Mobile | Consultant | Pre-consult | Vitals | Queue | Waiting | |
|---|---|---|---|---|---|---|---|---|---|---|
| Loading OPD queue… | ||||||||||
Select a patient token
UHID · Age/Sex · Mobile · Allergies
No tokenFinancial status
Start OPD Encounter
Select a patient with an active visit, then start the clinical encounter. Clinical tabs remain locked until this step is completed.
NOT STARTED
Patient Clinical Sheet
Type normally in the sheet or use AI Audio Transcription to insert a reviewed transcript.
Return Review Pending
Pending
This OPD encounter remains open until the selected investigation/procedure is completed and reviewed.
Waiting for service completion.
Vitals
Type the exact diagnosis below, then use this button when no suitable ICD suggestion exists.
Add multiple diagnoses. The first is Primary; others may be Secondary or Differential.
No diagnosis selected.
Select a patient token.
Orders & Department Worklists
Every cleared service queue is linked to the responsible department's worklist.
Create Order
Active OPD encounter required.
Active Patient Orders
| Department | Item | Status | Charge |
|---|
Active Department Service Worklists
Procedure Room, Physiotherapy, Pharmacy, Lab, Radiology and Diagnostics are shown according to your role.
Not loaded
| Token | Patient | Department | Service | Worklist | Priority | Waiting | Queue | Action |
|---|---|---|---|---|---|---|---|---|
| Loading departmental worklists… | ||||||||
Queue tokens and worklist orders remain linked through the service request.
Procedure Room
Financially cleared procedures arrive here automatically from the Reception visit basket.
Not loaded
Waiting0Ready to call
Called0Patient called
In Procedure0Service in progress
Active Procedure Patients
Use the buttons in sequence. “Procedure Completed” closes the operational service only; it does not bill the patient again.
| Token | Patient | Procedure | Priority | Received | Called | Started | Status | Action |
|---|---|---|---|---|---|---|---|---|
| Loading Procedure Room patients… | ||||||||
Clubbed / Pay at Exit and paid services may proceed after Reception submission; their charge remains linked to exit clearance.
Physiotherapy
Live patient queue synchronized with Reception. Record only treatments actually provided; charges move to the same visit basket for Reception final clearance.
Not loaded
Waiting0Ready to call
Called0Patient called
In Session0Treatment in progress
Active Physiotherapy Queue
Call, start and complete patients here; Reception sees the same queue state immediately.
| Token | Patient | Referral / Service | Priority | Waiting | Queue | Action |
|---|---|---|---|---|---|---|
| Loading Physiotherapy patients… | ||||||
Financially cleared referrals appear automatically from Reception.
Billing & Payment
Paid Now services must complete transaction before queue release.
Create Invoice
Select patient.
Complete Transaction
An invoice may be issued before payment. A receipt is generated only after explicit payment confirmation.
Refunds & Credit Notes
Refund money against original payment receipt(s). Link service/billing corrections to the original charge through a Credit Note.
Charges₹0
Credits₹0
Net Bill₹0
Received₹0
Refunded₹0
Net Retained₹0
1. Allocate Refund Against Original Receipt(s)
A pending refund reserves the selected receipt amount and prevents over-refunding.
| Receipt | Received | Refunded / Reserved | Available | Allocate | |
|---|---|---|---|---|---|
| Load patient ledger. | |||||
2. Link Charge(s) for Credit Note
Required for Service Cancellation / Billing Correction. Not required for pure overpayment refunds.
| Charge | Invoice | Original | Credit | |
|---|---|---|---|---|
| Load patient ledger. | ||||
Select a patient and load the financial ledger.
Patient Financial Ledger
Charges, receipts, credit notes and refunds remain as separate immutable transactions.
| Date | Type | Reference | Description / Reason | Debit | Credit | Status | Action |
|---|---|---|---|---|---|---|---|
| No ledger loaded. | |||||||
IPD / Discharge
Admission census, clinical discharge, final billing, payer clearance and bed release.
Patient Selector
Universal registered-patient search or select a currently active OPD/IPD patient.
1. Universal Registered Patient Search
Use for any existing UHID, even if the patient has no current OPD/IPD episode.
Search all registered patients.
2. Active OPD / IPD Patients
Select a currently active patient and carry the live visit/admission context.
ACTIVE OPD
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ACTIVE IPD
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Choose a patient to activate.
Admission Care Plans
Every admission is routed to the admitting Consultant / Duty Doctor. Target completion: within 1 hour of admission.
0 pending0 overdue
| Patient / Admission | Assigned To | Admitted | 1-hour SLA | Status | Action |
|---|---|---|---|---|---|
| Loading admission care plans… | |||||
Pending and overdue care plans are prioritised.
Admit Active Patient
Select patient.
Current Admissions
Care plan is completed first; discharge remains a separate closing workflow.
| Admission | Patient | Billing Model | Bed | Status | Care Plan | Discharge |
|---|
Operation Theatre
Schedule theatre cases, document operative notes, record timings and post OT charges to the IPD ledger.
Patient Selector
Universal registered-patient search or select a currently active OPD/IPD patient.
1. Universal Registered Patient Search
Use for any existing UHID, even if the patient has no current OPD/IPD episode.
Search all registered patients.
2. Active OPD / IPD Patients
Select a currently active patient and carry the live visit/admission context.
ACTIVE OPD
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ACTIVE IPD
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Choose a patient to activate.
Schedule / Create OT Case
Uses the currently active patient; IPD admission link is recommended for inpatient surgery.
Select a patient first.
Select a suggested master procedure.
Optional
Select an active patient.
OT Worklist
Today's and upcoming theatre cases.
| Case | Patient | Procedure | Time / OT | Status | |
|---|---|---|---|---|---|
| Loading… | |||||
Laboratory / LIS
Persistent Lab worklist with accession, analyser import, validation, verification and release.
Laboratory Patient Queue
Financially cleared Lab services from the Visit Basket appear here automatically.
| Token | Patient | Service | Priority | Waiting | Status | Action |
|---|
Laboratory Worklist
Select a Lab order to process it.
| Order | Patient | Test | Priority | Status |
|---|
No Lab order selected
Choose a worklist row.
Select an order.
| Analyte | Result | Unit | Reference | Flag |
|---|
✓ Direct Laboratory workflow · atomic accession, barcode and generated report persistence
Completed Laboratory Orders
Released reports remain available here for viewing, printing and audited reprinting.
| Accession / Patient | Test | Collected | Processing | Reported | Released | Report |
|---|---|---|---|---|---|---|
| No completed Laboratory orders yet. | ||||||
Diagnostics Command Center
One clinical intent → Lab/Radiology routing → department status → result/report → patient timeline.
Diagnostic Orders0
Lab Pending0
Radiology Pending0
Critical Imaging0
Diagnostics Patient Queue
Non-imaging diagnostic services from the cleared Visit Basket enter this queue; Lab and Radiology remain separate.
| Token | Patient | Department | Service | Priority | Waiting | Status | Action |
|---|
Create Diagnostic Order
Uses the active patient and OPD encounter.
Select a patient and start an OPD encounter.
Routing Logic
Doctor Order→HOSIQ Router→Lab / RIS→Report→Timeline
Billing can attach to the same immutable clinical order ID. Lab accession and Radiology accession remain department-specific.
Unified Diagnostic Queue
Lab and Radiology status in one operational view.
| Patient | Department | Order | Priority | Accession | Stage | Report |
|---|
Radiology / RIS + PACS
Order → schedule → modality worklist → acquisition → PACS → report → verify → clinician acknowledgement.
Worklist0
Scheduled0
Acquired0
Critical Unacked0
Radiology Patient Queue
Financially cleared X-ray, CT, MRI and USG services from the Visit Basket appear here automatically.
| Token | Patient | Service | Priority | Waiting | Status | Action |
|---|
Modality Worklist
Click a study to open reporting workspace.
| Accession | Patient | Modality | Procedure | Priority | Status |
|---|
No study selected
Select a worklist item.
OrderedScheduledAcquiredReportedVerifiedReviewed
Waiting for study selection.
PACS / DICOM Configuration
Vendor-neutral endpoint model for DICOM + DICOMweb viewer launch.
| Name | AE | Vendor | Status |
|---|
HOSIQ Edge
Local device gateway for HL7 / LIS / DICOM / serial-file adapters with durable message audit.
Devices0
Online0
Queued0
Errors0
Connected Devices
Simulator profiles can later be replaced by site-specific adapters.
| Module | Device | Protocol | Status | Last Seen |
|---|
Store-and-Forward
Messages remain auditable with queue status, parser state, retry count and raw payload reference.
Device→Edge Agent→Local Queue→HOSIQ Cloud
✓ v18 cloud message ledger active
Interface Message Monitor
Latest inbound/outbound Lab and Radiology messages.
| Time | Direction | Protocol | Type | Order | Parse | Queue |
|---|
User Administration
Create staff accounts and assign operational roles.
Create User
Passwords must be at least 10 characters.
Hospital Users
| Name | Role | Status |
|---|
Roles & Permissions
System roles are locked. Custom hospital roles can be created and configured.
Role Catalog
Create Custom Role
Select a custom role to edit permissions.
Permission Editor
No custom role selected.
Add to Masters
Hospital Admin controls the reusable service and clinical provider directories from one workspace.
Services Master
Uses the same formatted service record as Reception. Operational routing is mandatory.
Every new service must be tagged to its operational destination.
Doctors & RMO Master
Creates a reusable doctor record and, by default, makes the person selectable in OPD and admission provider lists.
A master provider identity does not grant sign-in access. User access remains controlled under Users.
Service Directory
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| Service | Category | Route | Rate |
|---|---|---|---|
| Loading service master… | |||
Doctor / RMO Directory
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| Name | Type | Professional Details | OPD |
|---|---|---|---|
| Loading doctor master… | |||
Hospital Profile
One-time hospital identity onboarding with HOSIQ verification and controlled change management.
Verified Hospital Identity
Official identity used across HOSIQ documents. After HOSIQ approval, these fields are locked and changes require an approval request.
LOGO
Upload logo (recommended under 600 KB) or paste a URL.
Hospital identity is in draft onboarding mode.
Identity Governance
Once approved, hospital identity is versioned and locked. Operational document layouts remain independently editable.
DraftHospital Owner/Admin can complete initial identity.
SubmittedAwaiting HOSIQ platform review. Identity becomes read-only.
Approved & LockedVerified identity used throughout the hospital account.
Change RequestAny later branding revision requires reason + HOSIQ approval and creates an immutable version history.
Document Templates
Choose layouts and control which sections appear on HOSIQ A4 print/PDF documents.
OPD Prescription
Invoice
IPD Admission Pack
All sections are enabled by default. Disable any clause/page that the hospital does not want printed.
Layouts and section visibility remain editable by Hospital Admin / Owner.
Accounts / Finance
Post delayed payer receipts, control expenses and vendor payables, link implant costs to patients, and close the daily cash book.
Insurance Pending₹0
Insurance Received₹0
Today's Expenses₹0
Vendor Payables₹0
Today's Cash Collection₹0
Daily Collection Report
Actual receipts posted on the selected date. Mixed invoices are proportionately allocated so department totals do not double-count a receipt.
Gross Received₹0.00
Refunds₹0.00
Net Received₹0.00
Patient Receipts₹0.00
Insurance / TPA Receipts₹0.00
Receipt Count0
By Payment Mode
| Mode | Receipts | Amount Received |
|---|---|---|
| Select a date to view collections. | ||
By Department / Service
| Department | Receipts | Allocated Collection |
|---|---|---|
| Select a date to view collections. | ||
Receipt Register
| Time / Receipt | Patient / UHID | Invoice | Source | Department | Mode / Reference | Received |
|---|---|---|---|---|---|---|
| No report loaded. | ||||||
Collections are based on payment receipt date, not invoice creation date.
Reports
Operational, financial and management reports generated from live HOSIQ data.
Choose a report and date range.
Report Preview
No report generated.
| Generate a report to view data. |
Activity Logs Trail
Who did what, when, and to which record.
| Time | Action | Entity | Entity ID | User ID |
|---|
Patient Timeline
Encounters, orders, billing and admissions in one chronology.
Select a patient.